General Terms

By accessing and using PreciosaGleam.com ("Website"), you agree to be bound by these Terms of Service. These terms apply to all visitors, users, and purchasers of our jewelry products including necklaces, anklets, earrings, rings, brooches, and bracelets.

We reserve the right to modify these terms at any time. Continued use of the Website constitutes acceptance of the modified terms.

Product Information

All jewelry items are described as accurately as possible. However, slight variations may occur due to monitor display settings and handmade nature of our products. PreciosaGleam is not responsible for color or size discrepancies that may appear on different devices.

Intellectual Property

All content on this Website, including designs, text, graphics, logos, and product images are the exclusive property of PreciosaGleam and protected by international copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Limitation of Liability

PreciosaGleam shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• Use or inability to use our products
• Unauthorized access to or alteration of your transmissions
• Any third-party conduct related to our products
• Any other matter relating to our services

Our maximum liability shall not exceed the purchase price of the product in question.

Refund Policy

We accept returns within 14 days of delivery for unworn, undamaged jewelry in original packaging. Return shipping costs are the customer's responsibility. Refunds will be processed within 7 business days after receiving the returned item.

Custom-made or personalized items cannot be returned unless defective. For defective items, please contact us at [email protected] with photos of the defect.

Dispute Resolution

Any disputes shall first attempt to be resolved through good-faith negotiations. If unresolved, disputes shall be settled through binding arbitration in accordance with the rules of the International Chamber of Commerce. The arbitration shall take place in the jurisdiction of our company's headquarters.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where PreciosaGleam is registered, without regard to its conflict of law provisions.

Contact Information

For any questions regarding these Terms of Service, please contact us at [email protected].